Anna Oborotova Art

PAYMENTS, DELIVERY & RETURNS

PAYMENTS

We work with PayPal to offer our customers more convenient methods of payment. PayPal enables you to send payments quickly and securely online using a credit card or bank account. All PayPal transactions are subject to the PayPal Privacy Policy.

DELIVERY

Delivery prices are calculated through our courier companies UPS, FedEx, Hermes.
 
UK (Northern  Ireland & Islands)
 
Free delivery on paintings orders over £500
 
Cost of delivery on paintings priced under £500 is £50 per piece. 
Cushion delivery £5.70 within 5 working days.
 
 EUROPE 
 
Free delivery on painting orders over £1000
 
Cost on delivery on paintings priced under £1000 is £70 per piece. 
Cushions delivery service to Europe £12 within 7 working days.

RETURNS

We hope you will be delighted with your purchase. However if for any reason you are not completely satisfied, *we are happy to offer you a refund.

When you buy online you have additional rights as a consumer under the Distance Selling Regulations (this applies to UK and European customer only) . If you as the purchaser notify us in writing to the email address or return address below, of your wish to return an item within 7 working days of receiving,  *we will refund you for the purchase price excluding delivery cost. Please make sure you take reasonable care of the item whilst it is in your possession, and it is returned to us unused. For further assistance please contact. 

If you are entitled to a refund, we will refund you as follow:

  • If you paid by payment card, we will refund you on the payment card.
  • If you paid by reward points,  we will refund your reward points.

Shipping charges are non-refundable.

Custom made paintings are non-refundable.

*Paintings can be returned only in exceptional cases, get in touch if that is the case.

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